Privacy Policy
Last Updated: 6 February 2026
Introduction
Paylonatorio ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial coaching services and website.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email, phone number, address)
- Financial information (income, savings, debts, credit history)
- Employment information
- INFONAVIT account details
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device information
How We Use Your Information
We use the information we collect to:
- Provide financial coaching services
- Assess your eligibility for INFONAVIT programs
- Create personalized financial plans
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- With service providers who assist in our operations
- When required by law or legal process
- To protect our rights or the safety of others
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Your Rights
Under Mexican data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing of your information
- Withdraw consent at any time
Cookies
We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@paylonatorio.com
Phone: +52 961 121 4195
Address: Av. Tercera Sur Pte. 1667, Tuxtla Gutiérrez, Chiapas, Mexico